New in Agartala: shared packaging facility for SHGs — band sealing, induction sealing, shrink wrapping and label printing. See the facility →
Agartala · Kolkata +91 97749 73279 moumita@uthretail.com Register your SHG to sell →
UTH Retail — Marketplace of Rural India

Shipping, returns and refunds

We ship across India. Most orders are dispatched within 3 working days from Agartala or Kolkata, and delivery usually takes 4 to 10 days depending on the pin code.

If a product arrives damaged or wrong, tell us within 48 hours of delivery on WhatsApp or email, with a photo, and we will replace it or refund you. Food products and personalised items cannot be returned unless they arrive damaged.

Refunds are made to the original payment method, or by UPI for cash-on-delivery orders, within 7 working days of approval.

Questions? Write to moumita@uthretail.com or call +91 97749 73279.